MAE TRIAL FREQUENTLY ASKED QUESTIONS (FAQ)
6/10/94


+++ WHAT'S NEW +++

Note: All new information in this FAQ is marked "###NEW###"
      and all changed information is marked "###UPDATED###".

1. Information about the contents of each of the 3 MAE FAQs' (Product
   FAQ, Technical FAQ and Trial FAQ).


*** MAE FAQ's ***

###NEW###
Q. What information is contained in each of the three FAQ documents?

A. The Product FAQ contains general information about the product and
licensing. This FAQ answers questions about support, pricing and product
specifications.

The Technical FAQ contains information of about product performance,
tuning, workarounds and other technical tips.

The Trial FAQ contains information specific to the MAE Trial.


*** MAE TRIAL ***

###NEW###
Q. After I install the MAE Trial, I can run MAE without problems. When
another user tries to execute the same binaries, they get a Trial
expired message. What gives?

A. The MAE Trial is designed to be installed for each user, and each
user has 8 hours of use. The work around is to mount the CD so everyone
can see it and run the installer over the net and install local copies
for each user that wants to test out the product.


###NEW###
Q. What is Apple's Support policy on the MAE Trial.

A. The MAE Trial is provided on an as is basis. For your convenience,
Apple has made an internet mailing list and ftp server available that
contains information about MAE and the trial, answers to freqently asked
questions, patches, support tips and other technical information. We
highly encourage you to use these resources to obtain assistance.


###NEW###
Q. How do I subscribe to the MAE mailing lists?

A. There are two mailing lists in the MAE mailing list system:
	    mae-announce@medraut.apple.com
	    mae-users@medraut.apple.com
    
mae-announce is a moderated list that will be used to distribute
announcements and information about MAE from Apple. It's aimed at people
who want to keep informed on the product, but don't want to sift through
all of the mail that is distributed through an open mailing list.

mae-users is an unmoderated list that allows users to discuss the
product in an informal atmosphere.  mae-users will allow users to assist
each other and distribute hints and other information about the
product.

To subscribe to a list, please send mail to listproc@medraut.apple.com.

Please put the following command in the body of the message (the
subject line should NOT be a command. It can be blank or nonsense):

	subscribe listname your name

EXAMPLE:

  % mail listproc@medraut.apple.com
  Subject: leave blank

  subscribe mae-users Thurston P. Howell, III


###NEW###
Q. What is the name of the MAE ftp server and what does it contain?

A. The server name is "ftp.support.apple.com". MAE related material can
be found in directory /pub/mae. The purpose of this server is to assist
the distribution of information, patches and other related electronic
material to users of Apple's Macintosh Application Environment (MAE).

The /pub/mae directory consists of the following subdirectories:

info          - general info, announcements, digests, FAQ, mailing list
                information
install-hints - installation tips for 3rd party software
patches       - tar files containing patches for MAE
product-trial - a free time-limited trial of MAE (printing disabled)
technotes     - technical info (e.g. tuning, compatibility,
                troubleshooting, etc.)
utilities     - Macintosh, Solaris and HP/UX software utilities
incoming      - writeable directory for (server related) user input and
                requests