The game doesn't start or crashes on start
-Make sure you use Stuffit Expander 8.02 to uncompress the archive, older versions might corrupt the files.
-Make sure you are using Mac OS X with an OpenGL accelerated video card with at least 16 MB of video memory
-Try to run the system update

The registration code does not work!
-Type the information that was sent to you, exactly as shown, don't hesitate to contact us for assistance.