Apple Remote Desktop Help
Index

# Upgrading Software

Upgrading software is similar to installing software. However, the method of upgrading software depends on the original method of installation. As a general rule, upgrades should not be done while users have their applications open. Make sure the software to be upgraded is not running.

WARNING: Distributing copyrighted software without the appropriate license agreement is a violation of copyright law.

Upgrading consists of three main tasks:

- Finding out if a piece needs to be updated
- Removing the old version
- Installing the new version

1. Run a Software Version report to determine what version of the software client computers have.

   See Generating a Software Version Report to learn how to run the report.

2. Remove the old version of the software.

   If the software was originally installed using a package or metapackage, it should be removed automatically when you install the new version.

   If the software was originally installed using the Copy Items command, you can delete the old version, or simply replace the old version with the new version when you install the new version.

   If the software was originally installed using another company's installer application, you may need to use an uninstaller before installing the new version. Consult the software's manual for instructions on removing its software. If an uninstaller application is necessary, you can copy it to each of the client computers and run it remotely.

3. Use the appropriate installation method to install the new version of the software. For more information, see:

   Installing by Package and Metapackage

   Installing by Using the Copy Items Command

   Using Installers from Other Companies