Apple Remote Desktop Help
Index

## Apple Remote Desktop Overview

Apple Remote Desktop (ARD) is an easy to use, powerful, open standards-based, desktop management software for all your networked Macs. IT professionals can remotely control and configure systems, install software, offer live online help to end users, and assemble detailed software and hardware reports for an entire Mac network. You can use Apple Remote Desktop to:

- Manage client computers and maintain, upgrade, and distribute software
- Collect more than 200 system-information attributes for any Mac on your network
- Store the results in a SQL database and view the information using one of several hardware or software reports
- Provide help and remote assistance for users when they encounter problems
- Interact with users by sending text messages, observing and controlling users' screens, and sharing their screens with other client users

With Apple Remote Desktop software, you can access your office computer, documents, and applications while you’re away from the office. Used in a classroom, Apple Remote Desktop enhances the learning experience and allows teachers to monitor and control students’ computers. In corporate environments, it’s the ideal solution for managing remote systems, reducing administration costs, and increasing productivity.

| Apple Remote Desktop Website