Apple Remote Desktop Help
Index

# Evaluating the Network Test Report

You can use the Network Test report to diagnose whether task failures in Apple Remote Desktop are due to network congestion or to some other factor. You may, for example, find that a Copy Items task is failing on a particular subnet, due to network congestion on that subnet.

Here are some suggestions for evaluating your network performance based on this report:

- The number of routers between your computer and another computer can affect the time the packets take to return. When you evaluate the times for a computer, you should compare them to the times for a computer in the same area of the network or with the same number of intervening routers.
- If the maximum time for a packet to return from a computer is significantly greater than the time for other computers in the same area of the network, there may be a problem with the computer.
- If a single computer has a large number of lost packets, there may be a problem with the network connection to that computer.
- If several computers in the same area of the network have a large number of lost packets, there may be a network connection problem or a problem with an intervening router or bridge.