All User Guides

User Guide

1Password 3

for Mac

- Introduction
- 3-Minute Expert Guide
- Tutorials
- FAQ
- Preferences
- Knowledgebase
- Contact

# Things to know about Google Chrome

Here are some things unique to the Google Chrome extension that you should know. If you haven’t installed the 1Password Google Chrome extension yet, jump over there first.

## Power User Shortcuts

If you use Chrome and 1Password constantly, you’ll want to know about these nifty keyboard shortcuts for getting around the Chrome extension quickly and painlessly:

- ⌘\ (Command-Backslash)— Logins for this site
- ⌥⌘\ (Option-Command-Backslash) — All Logins (Go & Fill)

The above keyboard shortcuts can be customized in the main 1Password application (Preferences > Logins). The rest of these are Chrome-only shortcuts for now.

- ⌘1 (Command-1) — select Logins tab
- ⌘2 (Command-2) — select Identities tab
- ⌘3 (Command-3) — select Credit Cards tab
- ⌘4 (Command-4) — select Password Generator tab
- → (Right Arrow) — show selected item details when in the list view
- ← (Left Arrow) — return back to the list view from the item details
- Tab — switch between “Logins for this site” and “All Logins” on Logins tab
- Enter or return — Fill and Submit the selected login (If you are browsing All Logins, the extension will Go, Fill, and Submit the selected login)

## Troubleshooting

If you’ve installed the extension and nothing happens, there are a few things you should verify:

1. Make sure you’re running the latest version of 1Password for Mac (at least version 3.5)
2. Ensure 1Password is appearing in the Window > Extensions list.
3. Sometimes after installing extensions you need to restart Chrome. Fully quit Chrome and then restart to see if that solves the issue.
4. We do the majority of our testing on the stable version of Chrome and a little on the Beta version. If you are using the Developer builds, try a more stable version of Chrome and see if that solves the issue.

## HTTP Authentication Prompts

Some websites do not ask for your username and password directly within the website. Instead they use HTTP Authentication which causes Chrome to slide in a window asking you to login.

At this time 1Password for Chrome cannot fill these windows prompts because the HTTP auth. window is not yet accessible to us.

The good news is there is a workaround: when the authentication window appears, you can still access the 1Password extension. Open 1Password from the toolbar using the mouse (the keyboard shortcut will not be functional), click on All Logins, search for your Login, view its details and copy and paste the password into the HTTP auth. window.

## Go & Fill

Note that at this time, the Chrome extension does not support Go & Fill from outside the browser extension. If Chrome is set as your default browser, the following actions will open the correct page in Chrome, but will not automatically fill the login information:

- Double-clicking an item in 1Password
- Using 1Password’s dock icon to select a login
- Clicking a 1Click bookmark (even from within Chrome)
- Selecting a 1Password item from AllBookmarks

We are looking into this issue.

## Updating the extension

Getting future updates is easy: Chrome does this for you automatically whenever an update is available. Once you’ve installed the extension, you don’t have to think about it anymore.

If by chance you need to perform a manual update, select the Window > Extensions menu item to see all your Extensions. Click the “Developer mode” link to expand it, then click the “Update extensions now” button:

## Google Chrome Forum

- We’d love to hear your feedback over in our Chrome forum.

Back to Top