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1Password 3

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# OS X 10.7 (Lion)

## OS X 10.7 (Lion) support

We very much appreciate your interest in having 1Password working on Lion!

We recently released an update to 1Password 3 that supports Safari 5.1, the version that Apple is now including in Lion. We also support Firefox 5 and Google Chrome 12 on Lion with this version of 1Password.

To update to the latest version of 1Password 3, you can run the 1Password application and choose the 1Password > Check for Updates menu option to start the automatic upgrade process.

## Commonly asked questions

### Can I sync my Lion, Snow Leopard, Leopard, and Tiger machines?

The data files in the Tiger, Leopard and Snow Leopard versions of 1Password are compatible with the newer versions on Lion, so you can sync your data between any combination of Tiger, Leopard, Snow Leopard, and Lion machines.

Simply setup an sync solution like Dropbox on all your machines and your 1Password data will automatically stay in sync.

## Known issues

### What is going on with the 1Password Safari extension – it’s different and/or it’s not working!

There are a number of improvements and changes! We aren’t finished with the new Safari extension (so it is a beta), and working within the confines of a “true” Safari extension for the first time, we’ve been held up getting some things done but we’re excited about what the future will bring!

There is a new pop-up you’ll see right away, and it brings lots of additional 1Password information to your fingertips for filling into web forms. While the exact appearance of the pop-up may change as we continue the extension’s development, something like it is the way to have this extended access to your data.

Please see our FAQ, where we have added an entire section on the New Safari Extension.

### Why is 1Password locking within seconds after I unlock?

As is perfectly expected on a major operating system upgrade like this, we have observed some applications that are not yet compatible with Lion, and in a few cases those incompatibilities have resulting in OS X telling 1Password that it is time to lock – long before we should. Please check all your installed applications to see if they have Lion-compatible updates that need to be applied.

The general class of application that provides any kind of video drivers for screen sharing, supports remote devices or computers as “monitors”, etc. has been identified as needing to either be updated for Lion, or temporarily removed from your system if the software vendor hasn’t yet gotten a compatible update ready. These applications are at the heart in most reports about this rapid 1Password locking. Not every application in this class has shown to be an issue, so don’t accuse the software developer(s) without cause. Also, there have been a few applications that don’t seem to be in this same grouping but that also cause 1Password to lock ahead of schedule.

This video driver behavior is due to an OS X “issue” (“bug” if you must) or change within Lion, and several developers are known to be trying to find workarounds until Apple can fix it. We’ll have to wait until OS X Lion upgrade(s) come out to see if Apple can help everyone with this issue.

To get the latest up-to-date information on this issue, visit our forum topic.

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